Whether personalizing a creation with engraving, maintaining your timepiece, or ensuring your jewelry fits perfectly, we are delighted to care for and repair your Cartier creation. Please consult our Repair Services section to discover all the services Cartier offers.
You are welcome to visit a local Cartier boutique or Authorized Dealer to begin your timepiece repair journey. If that is not convenient for you, you may also mail in your creation for service to our workshop. For more information on either of these options, please visit our Request A Repair page.
Please consult our Repair Services section for more detailed pricing information for services to care for, adjust and repair your Cartier creations.
As prescription (optical) glasses are considered a medical device, Cartier is not able to directly sell or repair frames with optical lenses, even for simple interventions.
For purchases or repair of optical eyewear, please connect with an Authorized Retailer. To see Authorized Retailers near you, please use our Find A Boutique locator. Use the filters on the right side to select “eyewear” and enter your location.
For the repair or service of Cartier leather goods, invite you to visit the Cartier boutique of your choice, making sure to bring the guarantee certificate of your product. You can also contact Cartier Client Relations to speak with an Ambassador.
Once you have entrusted your item to us, our workshop will examine it, define the type of service that needs to be carried out, and send you an estimate for the repair.
For repairs and service of your Cartier frames, we invite you to visit the Cartier boutique of your choice. You can also contact Cartier Client Relations to speak with an Ambassador.
Please note that we are unable to service any frames with prescription lenses in them. For repair of optical eyewear, please connect with an Authorized Retailer. To see Authorized Retailers near you, please use our Find A Boutique locator. Use the filters on the right side to select “eyewear” and enter your location.
Once you have entrusted your item to us, our workshop will examine it, define the type of service that needs to be carried out, and send you an estimate for the repair.
We invite you to visit the Cartier boutique of your choice, making sure to bring the guarantee certificate of your product. You can also contact Cartier Client Relations to speak with an Ambassador.
Once you have entrusted your item to us, our workshop will examine it, define the type of service that needs to be carried out, and send you an estimate for the repair.
Click here to discover all our Lighter Services.
To service your Cartier pen, we invite you to visit the Cartier boutique of your choice, making sure to bring the guarantee certificate of your product. You can also contact Cartier Client Relations to speak with an Ambassador.
Once you have entrusted your item to us, our workshop will examine it, define the type of service that needs to be carried out, and send you an estimate for the repair.
Click here to discover all our Pen Services.
We invite you to visit the Cartier boutique of your choice, making sure to bring the guarantee certificate of your product. You can also contact the Cartier Client Relations Center to speak with an Ambassador.
Once you have entrusted your item to us, our workshop will examine it, define the type of service that needs to be carried out, and send you an estimate for the repair.
Click here to discover all our Pen Services.
You are welcome to visit a Cartier boutique or Authorized Retailer to service your creation. Although not required, booking an appointment is strongly recommended to optimize your experience and discover the Cartier universe. Please note that some boutiques may have walk-in only policies for occasions such as service or care visits.
If an in-person visit is not convenient, you are also welcome contact Cartier Client Relations for more information on how to ship your item to our workshop for repair.
You may purchase, check on your order, follow up on your repair, and more with Cartier Client Relations. To speak with a Cartier Ambassador, please call 1-800-Cartier.
Cartier Service can include personalization, adjustment, repair, polishing, and more. Your jewelry creation deserves our full attention; discover all the Care and Service Cartier offers to take care of your jewelry.